After posting it earlier this week, Netflix has now reportedly removed the updated page explaining its new account sharing rules to consumers according to The Streamable.
Earlier this week, the streamer’s official Help Center updated its page to reveal new rules to prevent people from using someone else’s account to access Netflix’s platform.
This would reportedly require subscribers to verify their home devices every month and devices outside of the home would be blocked and encouraged to create an account of their own.
Confusion quickly spread over what that means for people who travel for a living, students away from home, people with multiple homes, and more. Whatever the case, the news was not well received online.
Those new rules now appear to have been removed from the Netflix website as of Wednesday, February 1st in all but a handful of small test markets where they were already in place. The outlet says that according to a Netflix spokesperson, the update is not applicable in the U.S. or some other western countries as yet:
“For a brief time yesterday, a help center article containing information that is only applicable to Chile, Costa Rica, and Peru, went live in other countries. We have since updated it.”
This can be confirmed on the Help Center – Sharing Your Netflix Account Page which retains the old rules bar those aforementioned countries where the new rules apply for now and are visible if those countries are selected.
The spokesperson added to the outlet that Netflix will not roll out such a major change without sharing all its details with customers first.
Netflix made an announcement last month confirming that the password sharing crackdown will be rolled out more broadly by the end of the current quarter.
