Two MoviePass subscribers have reportedly filed a class action lawsuit against the company on Friday, one that alleges that the movie ticketing subscription service engaged in a “deceptive and unfair bait-and-switch scheme”.
The pair, Lawrence and Laurie Weinberger, say they each paid $105.35 in March 2018 based on the promise that they could see ‘any movie’ in ‘any theater’ on ‘any day’ up to one per day.
However, the suit alleges that when they checked for screenings on the app, often none were available due to the service’s routine blackouts and they ended up seeing just three movies overall.
The suit alleges that MoviePass refused to provide a pro-rated refund for the annual pass and so the class action suit was filed in New York. It not only alleges claims of deceptive advertising and breach of contract, it also seeks to represent all customers who subscribed to MoviePass between February 2013 and August 2018.